777jan Privacy Policy Your Information Is Protected

1 Introduction and Scope of Policy

777jan (www.777jan.cam) is a trusted online gaming platform in Bangladesh. We place the highest importance on the privacy of our users' personal information. This Privacy Policy ("Policy") explains how 777jan collects your information, the purposes for which it is used, with whom it is shared, and how it is kept secure.

This policy applies to the 777jan website, mobile application, and all related services. By registering and using our platform, you are considered to have given your consent to this Privacy Policy. If you do not agree with any term of this policy, please refrain from using our platform.

We may update this policy from time to time. For any significant changes, we will notify you through the platform or by email to your registered address.

2 What Information We Collect

When you register and use services on 777jan, we collect the following types of information:

2.1 Personal Identification Information

Full name, date of birth, and gender
Residential address (including district and division)
Email address and mobile number
National ID (NID) or passport details (for identity verification)

2.2 Financial Information

bKash, Nagad, Rocket, or Upay account numbers
Bank account details (for bank transfers)
Transaction history, deposit and withdrawal records

2.3 Technical and Usage Information

IP address, device type, and operating system
Browser type and version
Cookies and session data
Gaming activity and navigation history on the platform
Login time and date records

2.4 Communication Information

Records of live chat support conversations
Details of complaints or requests made via email

3 Purpose of Using Information

777jan uses your collected information for the following legitimate purposes:

3.1 Account Management and Service Delivery

We use your information to create, manage, and secure your account and to provide all our gaming services without interruption.

3.2 Identity and Age Verification

777jan is for individuals aged 21 and above only. We verify a user's age and identity based on the information provided at registration. This is essential to ensuring responsible gaming.

3.3 Financial Transaction Processing

The required financial information is used to complete deposit and withdrawal transactions through bKash, Nagad, Rocket, Upay, and bank transfers.

3.4 Support and Communication

We use your contact information to resolve issues, handle complaints, and provide 24/7 live chat support in Bengali.

3.5 Security and Fraud Prevention

Technical and transactional data is analyzed to detect unauthorized account access, fraudulent activity, and suspicious transactions.

3.6 Compliance with Applicable Law

Necessary information is retained and provided to comply with applicable laws and regulations in Bangladesh and to respond to lawful requests from government authorities.

4 Cookies and Tracking Technologies

777jan uses cookies and similar technologies to improve your experience on the website. Cookies are small text files stored on your device that help ensure the functionality of our site.

4.1 Essential Cookies

These cookies are essential for the basic functionality of the site. They are used to maintain login sessions, save language preferences, and keep security features active. These cookies cannot be disabled.

4.2 Functionality Cookies

These cookies are used to remember your preferences, gaming habits, and settings. This makes your next visit easier and more personalized.

4.3 Analytics Cookies

These cookies collect information to analyze how our platform is used and to improve service quality. The data collected is aggregated and anonymous in nature.

You can disable cookies from your browser settings. However, this may limit some functionality of the site.

5 Sharing Information with Third Parties

777jan does not sell your personal information or transfer it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

5.1 Service Provider Partners

Necessary information is shared with payment processors (bKash, Nagad, Rocket, Upay, and banks), technology infrastructure operators, and gaming software providers. These partners are required to use the information only for the specified purpose.

5.2 Legal Obligations

Information may be provided to comply with valid orders, warrants, or directives from Bangladeshi courts or government authorities.

5.3 Fraud and Crime Prevention

Information may be provided to relevant authorities to assist in the investigation of serious fraud, money laundering, or other criminal activity.

5.4 Business Restructuring

In the event of a company merger, acquisition, or asset transfer, your information may be transferred to the new entity. In such cases, we will notify you in advance.

6 Data Security Measures

777jan follows industry-standard security practices to keep your personal and financial information safe.

6.1 Encryption Technology

Our platform uses SSL (Secure Socket Layer) encryption technology. This ensures that all data exchanged between your device and our servers is encrypted and cannot be read by third parties.

6.2 Account Security

Implementation of a strong password policy
Temporary account lock after multiple failed login attempts
Automatic alerts for suspicious account activity
Regular security audits and monitoring

6.3 Payment Security

All financial transactions are processed through secure encrypted channels. We never store full card numbers or PINs.

6.4 Staff Training

All our staff are trained on data privacy and are bound by confidentiality agreements. Only authorized personnel may access user information for specified purposes.

7 Data Retention Period

777jan retains your information only for as long as it is necessary or legally required.

Active Account: All information is retained for as long as the account remains active.
After Account Closure: Even after an account is closed, certain information may be retained for a specified period for legal obligations, dispute resolution, and fraud prevention.
Financial Records: Transaction information is retained for the period required by applicable legal requirements.
Marketing Information: Deleted immediately if you opt out or withdraw your consent.

After the specified period, information is securely deleted or anonymized.

8 Your Rights

As a 777jan user, you have the following rights regarding your personal information:

8.1 Right of Access

You have the right to know what information we hold about you and to receive a copy of that information.

8.2 Right to Rectification

You have the right to request correction of any information we hold about you that is inaccurate or incomplete.

8.3 Right to Erasure

In certain circumstances, you have the right to request deletion of your personal information. However, some information may not be possible to delete due to legal obligations.

8.4 Right to Object to Processing

You have the right to object to the use of your information for marketing communications and to opt out at any time.

8.5 How to Exercise Your Rights

To exercise any of the above rights, contact our support team — available 24/7 via live chat in Bengali or by email. We will respond to your request as promptly as possible in accordance with applicable law.

9 Protection of Minors

777jan is a platform for individuals aged 21 and above only. We do not knowingly collect personal information from anyone under the age of 21. If we become aware that a minor is using our platform, we will immediately close that account and delete the associated information.

If a parent or guardian believes their child has registered on our platform, please contact us immediately.

10 Policy Changes and Updates

777jan reserves the right to change or update this Privacy Policy from time to time. Reasons for changes may include:

Addition of new services or technologies
Changes in legal or regulatory requirements
Improvements to security practices
Changes in business operations

For any significant changes, we will post a notice on the platform and, where applicable, notify you by email to your registered address. Continued use of the platform after changes means you have accepted the updated policy.

You can always find out when the policy was last changed by checking the "Last Updated" date at the top of this page.

11 Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us. Our dedicated data protection team is always ready to answer your questions.

Privacy Contact

[email protected]

24/7 Live Chat Support in Bengali

We will try to respond to your request as quickly as possible.

If you would like to learn more about our privacy policy or have general questions about our platform, please visit our FAQ page or About Us page.